The business specializes in a wide range of flooring options, primarily focusing on high-quality carpets. Customers can find various styles, colors, and materials to suit any home or office decor. The knowledgeable staff is dedicated to providing assistance and guidance, ensuring that clients make informed decisions when selecting their flooring options.
Operating hours are convenient for shoppers. Abbey Carpet & Floor Downtown is open Monday through Friday from 9 AM to 6 PM and on Saturday from 9 AM to 5 PM. The store remains closed on Sundays, allowing employees a day of rest.
Visitors to the store can expect a welcoming atmosphere. The showroom is designed to showcase an extensive selection of carpets and flooring solutions. This allows customers to visualize how different options may look in their own spaces. In addition, the staff is known for their friendly approach, making the shopping experience enjoyable.
Customer satisfaction is a significant focus for Abbey Carpet & Floor Downtown. The business prioritizes quality service, from the initial consultation to the installation process. Many customers have praised the team for their professionalism and attention to detail. This commitment to excellence has contributed to the store’s stellar reputation in the community.
For anyone in the market for new carpeting or flooring solutions, Abbey Carpet & Floor Downtown stands out as a reliable choice. With its comprehensive selection and dedicated staff, the store continues to meet the diverse needs of its clientele. For inquiries or further information, customers can reach them at +1 239-220-3535.
Address: 670 9th St N, Naples, FL 34102
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Reviews of Abbey Carpet & Floor Downtown
The sentiment analysis of Abbey Carpet & Floor Downtown reveals overwhelmingly positive feedback from customers. The reviews highlight several key aspects contributing to an excellent shopping experience.
First, the store environment is described as lovely and inviting. Customers appreciate the nice selection of carpets available, which seems both diverse and well-organized. This organization helps shoppers find what they’re looking for without feeling overwhelmed.
Many reviewers express gratitude for the affordability of the products. It’s clear that the store caters to various budgets, making customers feel comfortable with their choices. One reviewer noted how the salesperson made them feel at ease about selecting a more affordable rug. This indicates that Abbey Carpet & Floor prioritizes customer satisfaction over pushing high-priced items.
The sales staff receive consistent praise. Shelly, in particular, stands out as a knowledgeable and patient guide through the selection process. Customers mention her ability to understand their needs and recommend appropriate options. Words like “friendly,” “helpful,” and “pleasant” are often used, reinforcing the idea that the employees foster a welcoming atmosphere.
In terms of service, the delivery and installation teams also get high marks. Reviewers describe the installers as professional, efficient, and courteous. This efficiency combined with courtesy goes a long way in creating a stress-free customer experience. The mention of cleanup after installation reflects an attention to detail that further enhances customer satisfaction.
Overall, the experience from the moment a customer steps into the store until the carpet is installed is framed as fantastic or wonderful. Customers frequently mention that their experiences exceeded expectations. Such sentiments illustrate strong brand loyalty, as many customers indicate they would readily refer others to the store.
In summary, Abbey Carpet & Floor Downtown not only provides quality products but also makes the shopping and installation experience enjoyable and seamless. With an average rating of 5 out of 5, it’s evident that their commitment to outstanding customer service is the cornerstone of their reputation. I wholeheartedly recommend this store based on these glowing reviews!
