The store’s operating hours are designed to accommodate various schedules. On Monday, Wednesday, Thursday, Friday, and Saturday, it operates from 9 AM to 5 PM. On Tuesday, the hours are 9 AM to 1 PM, while it remains closed on Sundays. This schedule allows customers to visit at their convenience throughout the week.
At Apollo Flooring, customers can explore a diverse range of products. The inventory includes various styles, colors, and textures of carpets to suit different tastes and preferences. In addition to carpets, the store also stocks other flooring materials, meeting a variety of home and business needs.
Customer service is a primary focus at Apollo Flooring. Knowledgeable staff members are available to assist customers in selecting the appropriate flooring for their specific requirements. They offer personalized consultations and advice, ensuring shoppers find the perfect fit for their spaces.
The store is well-reviewed, with many customers praising the quality of products and the expertise of the staff. In addition to its product offerings, Apollo Flooring frequently features promotions and sales, making it an attractive option for those seeking value in their flooring choices.
For inquiries or to explore the collection, customers can reach Apollo Flooring at +1 520-253-7387.
Address: 5851 E Speedway Blvd, Tucson, AZ 85712
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Reviews of Apollo Flooring
Apollo Flooring has received a mix of sentiments from customer reviews, showcasing both positive experiences and some significant issues. With an average rating of 4.3 out of 5, customers generally appreciate the service but have encountered challenges along the way.
Many reviewers have praised the expertise and support provided by staff members like Toni and Mary. Customers highlight their interior design skills and patience when helping with product selection. One reviewer specifically noted Toni as an exceptional help throughout the flooring process, demonstrating that Apollo’s team is committed to ensuring customer satisfaction.
Installation teams, led by professionals like David and Johnny, are frequently recognized for their timeliness and efficiency. One customer shared how pleased they were with the installation of luxury vinyl planks, emphasizing that it was completed in a time-efficient manner. This consistency in quality service contributes positively to Apollo Flooring’s reputation.
However, not all experiences were flawless. Some customers expressed frustration over post-installation issues, such as shrinking planks and wall damage during the installation. One review reflected on a significant disappointment, stating that after investing $20,000, they expected a flawless outcome. Such instances resulted in lower ratings, as many customers felt that follow-up service was lacking, which detracted from their overall satisfaction.
Despite these concerns, several customers still report a love for the products offered by Apollo, particularly the luxury vinyl flooring. Many seem willing to overlook mishaps due to the quality of the materials used.
Moreover, the comparison to other service providers, such as A1 Garage Door Service, indicates that some customers expect a higher level of attention to detail from Apollo, especially after substantial investments. Such comparisons often illustrate a desire for complete professionalism throughout the entire process.
In summary, while Apollo Flooring has garnered numerous positive reviews highlighting their customer service and product quality, the negative feedback regarding installation follow-up and service consistency reflects areas where improvement is necessary. Customers clearly value the expertise and dedication of the staff, yet they also seek assurance that all aspects of their project will be managed with equal care.
