The store operates on specific days, with its hours set from 9 AM to 5 PM on Monday, Thursday, Friday, and Saturday. It remains closed on Tuesday, Wednesday, and Sunday. Customers appreciate the accessibility of the store during its operational hours.
At Carpet One Floor & Home, shoppers can find a diverse range of products. From plush carpets to sleek hardwood flooring, the inventory caters to different styles and budgets. The knowledgeable staff is available to assist customers in making informed decisions. Their expertise ensures customers choose the right flooring that fits their aesthetic and functional requirements.
In addition to carpets, the store provides various home improvement services. This includes installation assistance, giving customers a seamless experience from purchase to setup. Many clients value this comprehensive approach, as it simplifies the often overwhelming process of selecting new flooring.
The location at Fort Lowell Rd is convenient, making it easy for residents of Tucson to visit. The environment within the store is welcoming and organized, allowing customers to explore options comfortably.
For inquiries, interested parties can reach the store at +1 520-329-4833. Overall, Carpet One Floor & Home remains a prominent fixture in the Tucson area for those seeking quality flooring solutions, enhanced by a commitment to customer satisfaction and a diverse product offering.
Address: 2726 E Fort Lowell Rd, Tucson, AZ 85716, United States
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CALL: +1 520-329-4833
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Reviews of Carpet One Floor & Home
The sentiment analysis of Carpet One Floor & Home reveals a mixed bag of experiences from customers, with a general trend towards positive feedback, particularly regarding customer service and installation quality.
Many reviews highlight the exceptional support provided by sales staff, especially Lisa, who is praised for being friendly, knowledgeable, and efficient. Customers mention that she made the buying process delightful and stress-free, guiding them through selecting the right carpets and providing timely estimates. Her professionalism clearly leaves a positive impression, as multiple reviewers thank her for her assistance.
On the installation front, there are consistent praises for the professionalism of the installation teams. Reviewers commend the installers for being courteous, punctual, and skilled, with one customer noting a challenging job involving rough concrete that was handled expertly. The overall sentiment regarding installation work is overwhelmingly positive, with many stating that the craftsmanship was excellent and the finished product looked beautiful.
However, the review landscape isn’t entirely positive. One customer expressed significant disappointment with the outcome of their carpet installation—particularly regarding an unsightly “peaked seam.” This customer felt brushed aside when they raised concerns, as Carpet One seemed to dismiss the issue as normal. Satisfaction hinges on these details, and such experiences create a contrast to the otherwise glowing feedback.
Despite this isolated negative experience, the majority of reviews lean towards satisfaction and recommendation. Customers report feeling pleased with their investment, with several stating they would highly recommend Carpet One for flooring needs.
In summary, while there are criticism regarding specific issues—like visible seams—the overwhelming consensus reflects a high level of satisfaction with both the sales process and the quality of installation. The combination of knowledgeable staff, effective communication, and skilled workmanship results in a robust reputation for Carpet One Floor & Home, earning them a solid average rating of 4.5 out of 5.
