The store specializes in a wide variety of flooring options. Customers can find an extensive selection of carpets, hardwood floors, laminate, and vinyl. The knowledgeable staff provides expert guidance, helping clients choose the best flooring solutions for their homes or businesses.
Operating hours are tailored to accommodate busy schedules. Carpet World & Floor Covering is open from Monday to Tuesday, 9 AM to 5 PM and offers limited hours on Wednesday from 9 AM to 12 PM. The store remains closed on Thursdays through Sundays, allowing staff to focus on maintaining high service levels during open hours.
With its strategic location in Colorado Springs, the store is easily accessible for both local residents and businesses. Customers appreciate the personalized attention received during their visits. The attentive staff takes the time to understand individual needs and preferences.
In addition to offering quality products, Carpet World & Floor Covering provides installation services. This adds convenience, ensuring that customers receive a seamless experience from selection to installation.
Customer reviews highlight the store’s commitment to customer satisfaction. Many clients express gratitude for the friendly atmosphere and professional advice. They report positive experiences, often recommending the store to friends and family.
Overall, Carpet World & Floor Covering stands as a reliable choice for flooring needs in Colorado Springs. With its high ratings and dedicated staff, the store continues to attract and serve a diverse clientele effectively. For inquiries, customers can reach out at +1 719-531-0402.
Address: 5931 Constitution Ave, Colorado Springs, CO 80915, United States
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Reviews of Carpet World & Floor Covering
Based on the reviews of Carpet World & Floor Covering, the overall sentiment is overwhelmingly positive. Customers frequently express their satisfaction with both the quality of products and the level of service received.
Many reviewers highlight the exceptional communication from the staff. Phrases like “the whole team was great and communicated well with me” indicate that customers felt informed throughout their purchasing journey. Specific mentions of employees, such as Danielle, Donna, and Julie, reflect that these individuals played a significant role in creating a welcoming experience. Their kindness, patience, and knowledge clearly made an impression.
The installation process also receives high praise. One customer noted how Miguel and his team did a great job, completing the installation quickly and efficiently, which speaks to their professionalism and skill. The sentiment surrounding the workmanship is notably positive, with one reviewer stating, “they didn’t cut any corners with quality.” This suggests trust in the craftsmanship provided by Carpet World.
Customers are thrilled with their purchases. Expressions of happiness, such as “we are sooo happy with our new carpet,” underscore the emotional satisfaction associated with the products. The emphasis on affordability—“it was on sale”—also indicates that customers appreciate finding value without compromising quality.
Moreover, the contrast between Carpet World and competitors like “the Depot” emphasizes the store’s superior customer experience. Referring to their past negative experiences, one customer stated, “coming here was such a different experience altogether.” This not only reinforces the positive impression of Carpet World but also highlights its commitment to excellence.
A consistent theme in the reviews is the recommendation to others. Phrases like “absolutely recommend” and “we highly recommend Carpet World!” demonstrate a strong inclination for customers to endorse the business, which speaks volumes about their satisfaction.
In summary, the sentiment analysis of Carpet World & Floor Covering reflects a company that excels in customer service, quality products, and overall satisfaction. With an impressive average rating of 4.9 out of 5, it is clear that many customers leave their experience feeling valued and happy with their choices.
