Operating hours are tailored to assist customers during the week. The store is open from 10 AM to 4:30 PM on Monday through Friday. However, it remains closed on Saturday and Sunday, allowing staff the weekend to prepare for the upcoming week.
Customers appreciate the store’s diverse range of products, which include not only carpets but also other flooring materials such as hardwood, laminate, and tile. The knowledgeable staff are on hand to guide shoppers through the selection process, ensuring they find the right flooring solution to meet their needs.
With an average rating of 4.4 out of 5, feedback from visitors highlights satisfaction with both the product quality and customer service. Many reviews note that staff members are friendly and helpful, making the shopping experience enjoyable. The store prides itself on fostering a welcoming atmosphere where customers can feel comfortable exploring their options.
The Flooring Store & More distinguishes itself in the competitive landscape of Tucson’s flooring market. It caters to a variety of tastes and budgets, positioning itself as a reliable choice for anyone looking to upgrade their flooring.
For those interested in carpets or other flooring alternatives, The Flooring Store & More is a destination worth considering. With its solid reputation and convenient location, it stands as a notable option for homeowners and businesses alike.
Address: 330 W Fort Lowell Rd, Tucson, AZ 85705
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Reviews of The Flooring Store & More
The sentiment analysis of customer reviews for The Flooring Store & More reveals a mixed yet predominantly positive experience among patrons. With an average rating of 4.4 out of 5, customers seem to appreciate various aspects of their services while also expressing some dissatisfaction.
Several reviews highlight excellent customer service, particularly praising Josh for his professionalism and knowledge. Many customers mention how he was considerate, responsive, and detail-oriented throughout their projects, which contributed to a smooth experience. The consensus is that Josh’s expertise in design and quality significantly influenced positive outcomes.
Positive sentiments are commonly expressed in relation to the installation process. Reviewers frequently note that the installers did an excellent job and left them extremely pleased with the results. Phrases like “we love it” and “fantastic pattern and excellent color” reflect the satisfaction with the final product, especially in relation to specific carpet types and styles installed.
However, there are notable negative experiences as well. A few customers reported significant issues with the quality of the carpets after installation. One reviewer expressed frustration about lumpy areas and visible seams, stating that these problems were bothersome on a daily basis. Another mentioned a terrible quality carpet that appeared worn out within a year. Such sentiments indicate that despite the overall positive reputation, there are concerns regarding the durability and quality control of certain products.
Overall, while many customers relay positive experiences and recommend The Flooring Store & More, the reviews suggest a need for improvement in quality assurance. The combination of high-quality installations and exceptional customer service from Josh shines through, fostering loyalty and repeat business. Despite some negative feedback, it seems that the majority of customers felt their choices resulted in satisfying outcomes.
In conclusion, customer sentiment towards The Flooring Store & More is largely favorable, with strong indicators of customer loyalty and recommendation based on professional service, while highlighting specific areas where there is room for improvement, particularly regarding product quality.
